Our chocolates are made by experienced chocolatiers in Europe to the highest standards. Because of the unique manufacturing process there may occasionally be a colour and size variation from the chocolates featured. This is normal. Don't worry as the taste is still exquisite.

The product range available in our shops is far larger than that displayed on this website, so if you cannot find what you desire please contact us.

Please note that all chocolate products featured may contain nuts or nut traces and are not suitable for nut allergy sufferers. Whilst many of our products do not contain wheat or wheat products we cannot guarantee that featured products are gluten free.

Our prices are in UK Sterling (pounds).

They may change from time to time so please ensure that you are viewing an up-to-date (non-cached) version of each page. To help you check, the current UK date and time is shown at the bottom of every page. If you can only access an old copy of our web site then please contact us for assistance.

If you use a non-Sterling payment card, your card company will convert the order total to your card currency at a rate, and perhaps with a conversion charge, determined by them. We do not add any charge to use a non-UK card.

This is where we keep a note of what you have selected to buy.

You need to accept our cookies for us to be able to keep track of the contents. You can see and change the contents at any time by clicking on the basket summary lower-left of the page.

If you want to keep the contents of your basket but complete your purchase (at the Checkout) much later, you will need to sign in so that we can save your basket. Until you sign in or go to the checkout your basket is yours and anonymous.

If you have placed items in your basket in an earlier visit, and signed in during that visit, they will have been kept and will be added to your basket the next time you sign in.

When you have found all you want, please select Checkout on the Shopping Basket page or in the Customer Services box bottom-left. If you have not already signed in we will ask you to do so now. We only require information that we will need to complete your order - see our Privacy Policy.

All prices include postage and packaging.

For UK addresses we send parcels using either recorded delivery or courier. Please make sure that there is someone to receive the parcel.

In the unlikely event that your parcel is damaged in transit please contact us within 24 hours of receipt. We do of course only sell top quality products that are despatched in pristine condition.

If products are not delivered please contact us for details of the tracing procedure.

If you have any special delivery instructions please include these on your order. Full valid postcodes are required for each order.

We endeavour to despatch orders the same day if received before 12 noon (Monday to Thursday). Any orders received on Friday will be despatched Monday. This is to ensure your order arrives in prime condition.

Only now do you confirm your order. By confirming you will be accepting these How to Order terms and conditions.

We accept most payment cards including credit and debit cards provided by: Visa, Mastercard, Switch and Delta:

For your protection we have chosen the secure site of WorldPay, part of the Royal Bank of Scotland group to handle our payment processing. You can confidently enter payment card details in a secure 128 bit encrypted SSL format, verified by the padlock symbol in your browser on that page. Your card details will only be held at WorldPay's secure servers and not anywhere on our website.

We will not debit your payment card until we have accepted your order and it is ready for despatch.

When we receive your order it will be marked as pending, as we reserve the right to decline to accept orders in various cases (including, but not limited to, erroneous pricing or description of products).

We will send you an acknowledgement email confirming the details of your order and these terms and conditions (which are only available in English), and giving you information as to how to amend, cancel and track the status of your order.

All products are offered subject to availability. We will contact you if an item is out of stock. We do reserve the right to partially despatch an order.

When we have reviewed and accepted your order we will mark it as processing and confirm this by email. At this point the sale will be made and there will be a legally binding contract.

We endeavour to despatch orders the same day if received before 12 noon (Monday to Thursday). Any orders received on Friday will be despatched Monday. This is to ensure your order arrives in prime condition. When we have despatched your order we will confirm this by email.

If for any reason you are not entirely happy with your products you may cancel your order up to 7 working days after you have received the goods. Please notify us of the cancellation by sending an email to  with full details of what you are cancelling.

If we have not already despatched the order then you will receive a full refund within 30 days maximum.

If we have already despatched your products you must return them to us at your expense in their original packaging and unconsumed (other than is reasonable to establish quality). You will receive a refund of the product cost within 30 days maximum.

While we endeavour to fulfil your order accurately, we understand that mistakes can occur.

If you receive goods not as described in your Processing (Sale) email, please return them to us. If you do this in a timely fashion we will refund the item plus reasonable delivery costs from you to us. If you do not return the goods in a timely fashion we reserve the right to substitute similar or the same goods or a refund of the item cost.

We will not be liable for any direct or consequential loss or damage resulting from delay or failure in carrying out our obligations which is caused wholly or partly by reason of act of god, transportation delay, labour disputes, fire, flood, war, accident, government action, inability to obtain adequate stocks, material, equipment, fuel, power, transportation or any cause beyond our control or beyond the control of that of our agents and employees.

Your statutory rights are not affected. UK law applies.

We are committed to offering you great products at good prices and we hope you are happy with our service. You can be confident of your protection as we are subject to UK laws including the Trade Descriptions Act 1968 and the Consumer Protection (Distance Selling) Regulations 2000, among many others.

In the event of any problem please contact us. We will acknowledge your complaint within 5 working days and will keep you informed of our progress in resolving your problem.

For any enquiries, assistance with choosing products, or shopping on our site please contact us.

Based in the United Kingdom, we have been supplying quality chocolates since May 2002.

We are a limited company, registered in England and Wales, Registration number 439623823. VAT number: 794832090

Registered Office: Muirwood, 21 California, Woodbridge, Suffolk IP12 4DE